Privacy Policy

Introduction

At Barry Cordage Ltd., protecting your personal information is one of our top priorities. We are committed to handling your data responsibly and transparently in accordance with Quebec's Law 25. This privacy policy describes how we collect, use, and protect your personal information.

Collection of Personal Information

We collect personal information in the following ways:

When you visit our website
By phone or during in-person conversations
Through online registration forms, quote requests, and contact forms
During your product orders or information requests

The types of personal data we collect include:

Name, contact information (postal address, email address, phone number)
Company details (name, address, job title)
Banking information for payment processing (for certain transactions)
Details about your product or service needs to better advise you

We also collect general information through cookies and server logs, including:

IP address
Browser type and operating system
Pages visited and requests on our website
Date and time of your visit

Use of Personal Information

The personal information we collect is used for the following purposes:

Processing and tracking your orders and requests
Sharing updates, promotions, and new offerings
Statistical analysis to improve our products and services
Enhancing user experience on our website
Customizing our offerings to better meet your specific needs

We also use information to enhance the security and performance of our site and fulfill our legal obligations.

Sharing of Personal Information

We may share your information with third parties in the following situations:

Service providers, particularly those managing our online store (e.g., HubSpot)
Logistics and delivery partners to ensure you receive your orders
Analytics platforms to continuously improve our services (e.g., Google Search Console)
To comply with legal requirements, including when requested by authorities

These third-party service providers are required to protect your data and use it only within the scope of the services they provide to us.

Consent

By using our website and interacting with us by phone or in person, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time by contacting us.

User Rights

In accordance with Quebec’s Law 25, you have the following rights:

Access to your personal information and obtaining a copy of it
Correction of inaccurate or incomplete information
Withdrawal of your consent to the collection and use of your data
Request for deletion of your data under certain circumstances

To exercise these rights, please contact our Personal Information Officer.

Personal Information Officer

In compliance with Law 25, we have appointed a person responsible for managing personal information at Barry Cordage Ltd.:

Marc-André Pilon
Executive Vice President & General Manager
mapilon@barry.ca
514-328-3888

Security of Personal Information

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, use, disclosure, or destruction. Our security practices are regularly reviewed to ensure data confidentiality.

Changes to the Privacy Policy

This privacy policy may be updated to reflect legislative or organizational changes. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact

If you have any questions or requests regarding this privacy policy or wish to exercise your rights, please contact us at:

Marc-André Pilon
Executive Vice President & General Manager
mapilon@barry.ca
514-328-3888